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Contact us

360Giving hosts and provides support for the UKGrantmaking project.

If you have questions, feedback or would like to learn more about the UKGrantmaking project, you can get in touch by emailing, phoning or arranging a 1-1 support meeting using the contact information below.

Queries may be logged in the 360Giving database for monitoring purposes. We are committed to protecting your personal data. For information about how we do this, please see the 360Giving Privacy Notice.

Please note that UKGrantmaking and the partners for the project do not provide direct grants or funding. Visit the 360Giving blog for fundraisers or book on to a free workshop to learn more about how you can use tools to search for potential funders for your cause.

Feedback and corrections

This work is an open and collaborative initiative and is intended to grow and evolve with each annual edition. We welcome feedback on this approach or the data to inform our future work.

Questions

If you have questions about the project or the data, please view the Frequently Asked Questions and submit a new question if your question has not been answered.

Technical problems

If you have any technical problems with the UKGrantmaking platform, please email us at UKGrantmaking@threesixtygiving.org.

Support to use the data

360Giving offers free 1-1 Data support online meetings if you are in need of extra help to understand and use the data in UKGrantmaking, GrantNav or wider grants data.

Additional analysis and benchmarking services

If you would like a bespoke report based on this data, for example for a specific group of funders, please visit the 360Giving consultancy services page or email consultancy@threesixtygiving.org with details of the service you require to arrange options for a quote.

Publishing your data

Want to publish your data but not sure where to start? Visit the publishing section of the 360Giving website and take a look at the Complete Guide to Publishing. For further assistance with the publishing process, you can email the 360Giving Helpdesk team via support@threesixtygiving.org.

If you have a more complex question, or would like some direct support, you can also book a free 1-1 Publisher support online meeting.

If you’re an existing 360Giving data publisher you can also use these contact details to get support with updating your data.

Media enquiries

If you’re a journalist with an enquiry, please email UKGrantmaking@threesixtygiving.org or call 020 8145 7659. 

Give us a call

If your question is urgent or you would prefer to discuss it over the phone, you can call 360Giving on 020 8145 8043. The team is available Monday-Friday, 9am-5pm excluding holidays.

Calls are directed to a member of the team who can address your query. It is a small team so in the event that no one is available, please leave a message and 360Giving will call you back as soon as possible in office hours.